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Bulk SMS

In this tab you can view bulk mailing reports for a specific period, as well as export the report to an xlsx file.

To open this tab, select SMSReports in the side menu and select BULK SMS tab.

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Bulk SMS - photo 1

Period selection

To select the time period for which you want to display reports, follow the steps below:

Action
1Enter the start date. You can enter the date manually or select it in the calendar, to do this, click the Calendar icon on the right side of the field
2Enter the end date. You can enter the date manually or select it in the calendar, to do this, click the Calendar icon on the right side of the field

After selecting a date, the page will be refreshed to display reports for the specified period.

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Bulk SMS - photo 2

You can also find specific reports by name, content or Sender ID. To search for reports, follow the steps below:

Action
1Specify a search parameter:
  • Everywhere
  • By name
  • By content
  • By Sender ID
  • 2Enter the parameter value to search for the report

    Next, click SEARCH, the page will be refreshed and reports for the specified parameters will be displayed.

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    Bulk SMS - photo 3

    Reports list

    All bulk mailing reports are located in the table on the BULK SMS tab.

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    Bulk SMS - photo 4

    Data
    1Mailing name and SMS status
    2Sender ID
    3Date and time of the beginning and end of the mailing
    4Number of SMS and their price

    Click on the report to view the text of the message.

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    Bulk SMS - photo 5

    Additional actions with mailing

    On the right side of the message text field there is a menu of additional actions:

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    Bulk SMS - photo 6

    ActionDescription
    1DETAILView detailed mailing report
    2ExportExport reports for all messages
    3Export deliveredExport reports for delivered messages only

    Mailing report

    The page with the mailing report is visually divided into three blocks:

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    Bulk SMS - photo 7

    Description
    1Detailed information about sms mailing
    2Circle diagram with statistics on statuses and operators. To toggle the chart display, use the STATUSES/OPERATORS switch above the chart
    3Table with a report for each recipient

    Detailed information

    Detailed information about sms mailing contains the following information:

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    Bulk SMS - photo 8

    DataDescription
    1Mailing IDUnique mailing identifier
    2Mailing NameThe name of the mailing list added at creation
    3Sender IDSender's name
    4Creation dateDate and time when the mailing was created
    5Start sendingDate and time of the beginning of the mailing
    6End of sendingDate and time of the end of mailing
    7The volume of sendingNumber of messages in the mailing
    8SentNumber of sent messages
    9DeliveredNumber of delivered messages. Press SAVE LIST to save the list of contacts to which the SMS has been delivered to a individual address book
    10DeliveredSMSNumber of delivered SMS messages
    11DeliveredViberNumber of delivered Viber messages
    12ReadViberNumber of read Viber messages
    13Q-ty of characters / partsThe number of signs in the message text and the number of messages required to send this text
    14Message textText of the message to be sent

    Report for each recipient

    At the bottom of the mailing report page is a table that contains statistics for each recipient.

    Search

    To find a report by a specific number, enter the number in the search field. Then press [ Enter ] on the device keyboard or the Search button icon on the right side of the field.

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    Bulk SMS - photo 9

    You can also display only delivered messages in the table. To do this, select the Delivered status from the Select status drop-down list.

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    Bulk SMS - photo 10

    Report table

    The information in the report is presented in separate columns:

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    Bulk SMS - photo 11

    ColumnDescription
    1PhoneRecipient's phone number
    2OperatorName of the mobile operator servicing this number
    3StatusCurrent status of the message
    4PricePrice of sending a message to this number
    5DateDate and time the message was sent

    Exporting a report

    The report must be generated before saving, to do this, click the Export or Export delivered button in the menu of additional actions.

    After a while the report will be generated and can be downloaded by clicking the DOWNLOAD button.

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    Bulk SMS - photo 12

    The report will be saved on your device in an .xlsx file.