The words the cabinet uses
One definition per word, and the name of the page where the word does its work. This is the only place in this documentation where terms are defined; everywhere else they are simply used.
Sending
| Word | What it is | Where it works |
|---|---|---|
| Sender name | The name the recipient sees instead of a number. It is registered in advance, approved by the operators, and chosen in the form from the list of your approved names. | Registering a sender name |
| Campaign | One act of sending: one text, one sender name, one list of recipients, one moment. It has a name, a cost and a state of its own. | Sending a bulk campaign |
| Message | One text to one number inside a campaign. What the recipient gets, and what the report shows a line for. | Manual campaigns |
| Message part | The unit the network moves and the unit you pay for. A long text is cut into several parts, and the alphabet decides where the cut falls. | What you pay for |
| Test message | A single copy of the campaign sent to your own number before the real send. It is charged like any other message. | Options and cost |
| Moderation | The check a sender name goes through before it may be used. It is done by people, it takes time, and it can end in a refusal with a reason. | Registering a sender name |
Contacts
| Word | What it is | Where it works |
|---|---|---|
| Address book | A saved list of contacts that a campaign can be sent to by choosing it instead of pasting numbers. | How the contact base works |
| Group | A book that holds other books. It is a way of ordering the tree, not a separate kind of list. | Keeping the lists in order |
| Column | A field of the book. Columns are positional: the first is always the phone, and the names of the rest are stored apart from their values. | Columns and variables |
| Variable | A placeholder such as {1} in the campaign text, replaced for each recipient by the value of that column. An empty column leaves an empty place. | Columns and variables |
| Event date | A column holding a date — a birthday, an expiry, a renewal. The scheduler compares it with today and sends to whoever matches. | Columns and variables |
Time and work
| Word | What it is | Where it works |
|---|---|---|
| Pending delivery | The state between "accepted" and "handed over": the message is taken and is not on its way yet — neither sent nor failed. | What the statuses mean |
| Number of the work | Long work — an export, an import, a campaign, an HLR check, a cleaning — gets a number as soon as it starts, and the result appears under that number when it is ready. | What happens after you press send |
Money
| Word | What it is | Where it works |
|---|---|---|
| Balance | The money on the account right now. | The state of the account |
| Credit limit | An allowance above the balance, agreed with your manager, that lets you keep sending at zero. The cabinet shows it on the account. | What you pay for |
| Reserve | Money held aside for a channel or an arrangement: it is on the account and kept for that purpose. | The state of the account |
Channels
| Word | What it is | Where it works |
|---|---|---|
| Short number | A number of a few digits that subscribers send messages to. Support allocates it at your request. | Incoming messages |
| Keyword | The first word of an incoming message, which decides whose the message is when a short number is shared. | Incoming messages |
| Dialog | A two-way conversation with one subscriber in Viber. It opens after an ordinary Viber send, when the subscriber answers. | Viber conversations |